Terms of Sale
About the Store
Access to view and purchase stock is by invitation only, the store has an exclusive membership portfolio.
New stock is uploaded daily before 10am
Condition and Refunds
All goods are “sold as seen online” and carry no guarantee or warranty unless not received. All images and descriptions are to be strictly used as a guideline only.
Although every effort is made to ensure all stock ordered is present and correct, it is the buyer’s responsibility to check that the items bought are as expected. We will only consider refunds if the items bought are not received and only where the buyer has brought this to our attention within two working days from the date of collection.
Online Payment
Payment can made online using most major debit or credit cards. In exceptional circumstances, for very large orders, we may be able to arrange an invoice for CHAPS/BACS payment, please contact us if this is a necessary requirement.
All sales made whether paid online, or by bank transfer, are contracts and are considered final and non-withdrawable, once paid the collection of all purchased items is mandatory.
Collection and Delivery
Buyers are fully responsible for arranging their own transport without exception.
After an order has been placed, the stock will be picked from our warehouse within 2-3 working days and an email will be sent to you containing available upcoming slots for collection.
ClearCycle highly recommend Andrew Porter for your warehousing and transport solutions. They welcome enquiries from prospective customers and will be happy to provide a quotation for delivery and also storage if needed.
Andrew Porter can not help buyers answer questions about our clients, vendors, stock, volumes, or prices, and would rather not be asked!
Buyer Obligations
Only empty pallets can be left on site when purchases are collected although this is not a requirement. All other packaging is purchased with the items and is the property of the buyer, as such it must be taken when the order is collected.
All purchases must be collected within 3-5 working days of the pick being complete. Stock that is not collected within this time frame is subject to warehousing charges at a rate of £5.00 per pallet per day.
Collection will be made from one of our warehousing partners who will arrange for orders to be at a loading bay area for a pre-arranged time. Buyers, and their transport service providers, are not invited to enter the warehouse, or browse other warehoused stock, and must adhere to health and safety instructions at all times.
Failure to meet the buyer obligations listed above will result in user access to the store being permanently blocked.